April 2011
 
 In this issue. . .

April
16th Annual NCAA Holy Day of Obligation
New Staff at Emerge
Want to Know "Your Team"?

Emerge Hosted VoIP

Should You Own
Your Servers?

5 Essential Elements

5 Tips for Top-notch Password Security

Software and the Taxman

What IT Decision Makers Are Saying
   
Five Essential Elements of
Business Recovery

The article re-printed courtesy of
IBM ForwardView eMagazine
www.ibm.com

 

In the current business environment, the old adage "time is money" applies now more than ever. So what happens when everyday operations are disrupted? According to the U.S. Labor Department, more than 40 percent of all companies that experience a disaster never reopen - and more than 25 percent of those that do reopen after a disaster occurs will close down for good within two years. But even if your company doesn't go through a major disaster, chances are high that it will experience the negative consequences of unplanned outages that make business as usual impossible.

Read More

 
5 Tips for Top-notch Password Security
by Kim Komando
used with permission from the
Microsoft Small Business website
 

Whether it's a few PCs or hundreds on your network, there's one thing that can separate your system from being compromised: a great password. Why? Hackers want access to anything and everything. If they can guess your user name and password, you might as well have given them your wallet and the keys to your building.

Before we talk about what makes a good password, let's begin with the first of five things to know and practice in using passwords.

 
Software and
the Taxman

by Jeffrey A. Levenstam, Partner, Ernst & Young LLP—International Tax Services used with permission from the
Microsoft Small Business website
 
What do you consider when you're buying new business software? How well the product addresses the needs of your organization? Naturally. The cost per seat? Sure. The ease of administration and maintenance? Of course. The tax implications of the purchase?
If you're not thinking about taxes, you should be. The green-eyeshade gang in your finance department will thank you for it, and heaven knows we could all use a friend or two in finance. So, sharpen your pencil and grab your abacus, and let's take a look at some of the tax implications of software licensing.
 
What IT Decision Makers are Saying About Cloud Computing and
Why It Should
Matter to You

used with permission from the
Microsoft Small Business website

 

As a business decision maker (BDM), you have a lot of tough choices to make, whether they are based on intuition or extensive research. Knowing what your peers think about business trends and what your IT staff says about new technology solutions can help you make sound decisions.

Along these lines, Microsoft recently commissioned a survey on cloud computing that lends some insight into how IT decision makers (ITDMs) can examine the benefits of cloud computing and how it might help their businesses. Conducted by 7th Sense Research, the survey found that ITDMs across the U.S. strongly agree that cloud solutions present a strategic opportunity for businesses and concur that the cloud is "an engine of growth."

Read More

 

The Wild Web
Sites too cool or funny to pass up
 
1993 prediction ads? ;)
Watch the little girl
Looks so fun! :)
 
I Didn't Know That!
 
The eight monastic hours are matins, lauds, prime, tierce, sext, none, vespers and compline.
 
If you come from Manchester, you are a Mancunian.
 
No animal, once frozen solid (i.e., water solidifies and turns to ice) survives when thawed, because the ice crystals formed inside cells would break open the cell membranes. However there are certain frogs that can survive the experience of being frozen. These frogs make special proteins which prevent the formation of ice (or at least keep the crystals from becoming very large), so that they actually never freeze even though their body temperature is below zero Celsius. The water in them remains liquid: a phenomenon known as 'supercooling.' If you disturb one of these frogs (just touching them even), the water in them quickly freezes solid and they die.
 
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April
 
As a result of your continued partnering, Emerge has experienced significant sustainable growth. We are excited to announce our new office to accommodate current staffing needs as well as our projected growth over the next 3-5 years. It will be a great experience to see what you have helped Emerge build. Note Emerge Open House date: April 07 at 1895 Airport Exchange Blvd, Suite 170, 4-8 PM. As always, please do not hesitate to contact us for any issue that you may face in the upcoming months, as you know we will always be available to assist you.

Sincerely,
Darron Scanlon, Richard Brown, Tim Witte and Jesse Kegley
Emerge Managing Partners

The vision of Emerge IT Solutions, LLC is to build a company where teamwork, pride and integrity are all a priority in our everyday workmanship. Emerge wants to be a company that our clients WANT to work with, rather than need, thus building respect and pride around our daily work environment. Emerge assists our customers to reach their highest business objectives in order to strengthen our trusted partnership. Emerge is not just another vendor, but we have a vested interest in the success of our customers and their organizations.



April: New Staff At Emerge
 

John Kozlowski joined the Emerge team as IT Account Manager on March 07, 2011. John brings an extensive sales background as an enterprise class storage expert. With over ten years’ experience selling into mid-market and enterprise accounts, John will assist Emerge in leveraging our enterprise sales objectives.

Lillian Kipling, new to Emerge, holds the position of Sales & Marketing Coordinator.

Also, new to Emerge is Matt Popp who will be working in our NOC as a Junior Systems Engineer.

And, Ed Drohan, holds the position of Account Manager for our AV/Structured Cabling division.


Want to Know "Your Team?"
by Gina M Susana, Emerge IT Solutions, LLC

 

How can you better get to know your team at Emerge? Each month, we will spotlight one Emerge staff member and ask them to share their professional background and experiences.


Josh Lillard, Logistics Manager

Emerge IT Solutions, LLC

We asked JOSH LILLARD seven questions in order for you to get to know him better!

Q: Tell us a little bit about your family?
A: I have an awesome blended family with my fiancé Tosha Jackson & her two children Amber(11), Andrew(8) and my three children Hailey (10), Hayden (6) and Hilary (5). We have plans to get married in October of this year. We keep very busy with all the kids’ sports and school activities.

Q: Tell us a little bit about your career?
A: I started my professional career with the Discovery Channel after I
graduated high school. I worked at their distribution center for 10 years and held various titles ranging from truck loader to Manager of Direct Marketing distribution. During this time, I attended Thomas Moore college & finally ended up here at Emerge on January 18, 2008. I’m not one for jumping around job to job, so I’m planning on staying here until I retire.

Q: Who is your favorite super hero?
A: Super Dave Osborne

Q: During the year, who is your favorite charity group and why?
A: Northern Kentucky Fly Fishers (NKFF). I’ve been a member since I was twelve years old & it’s a large part of my life. I’m currently the president of the club and we help out with several kids fishing events & other educational activities throughout the year. Check out our website for more info: http://www.nkyflyfishers.org/

Q: Do you own any pets?
A: Yes, I own several pets. I have a 12 year old Red & White female Siberian Husky named Lexie, a 7 year old male cat named Claire (Hailey named him when she was little and wanting a sister), a rabbit, a salamander, and several hermit crabs.

Q: What type of hobbies do you enjoy?
A: I’m an avid fly fishing enthusiast, and try to spend as much time on the water as I possibly can. I also enjoy hunting, hiking and playing poker as well.

Q: Finally, what is your favorite thing about working at Emerge IT Solutions, LLC?
A: Emerge is a great organization, and my favorite thing about working here is definitely the people. From the owners to the employees, we are one big family, and we work together every day to ensure that our customers are taken care of and supported.


Emerge Hosted VoIP
. . . for Your Growing Business!

 
Your company's IP network already enables your employees to use the internet, e-mail and web resources on the job. But did you know the very same technology can help your company save money - - by transmitting phone calls through voice data in packets using IP rather than a traditional phone line?

If your company is like many, you're on a fast track of growth but want to keep your business expenses from running amuck. One way to achieve both goals is through a robust technology called Voice over IP (VoIP). This technology was once touted as a solution of the future, and today is already proving its worth for many companies seeking to prepare for the future.

Emerge Hosted VoIP

If you are looking for stability, flat fee voice rates and scalability then Emerge hosted VOIP may be a great fit for you. What is the biggest problem with installing a traditional business phone system today? That closet-full of equipment you’ll need to lease, install and support. Emerge hosted VOIP features include: Unified Voice Mail and Email; Attendant Console; Mobile Integration; Personalized Auto Attendant; User Admin Pages available to configure; Single Number Reach; Call FW Options; Personal Address Book and Mobility Options. Benefits businesses will gain from hosted VOIP are: protecting your business by fully scalable solution; Hosted IP handsets from 10 to 1000; Operational efficiencies by paying for what you need when you need it; Full Mobility Support for today’s competitive work force; Disaster Recovery proof by the Emerge fully redundant data center and diversity to ensure “Always On” voice services. Emerge Utilizes Data Center resources to give businesses an optimal solution which includes: Flexible hosting options; Data Center redundancy; Backup Power Sources; Management and Status Reporting.

With Emerge Hosted Voice, you won’t need any of that equipment. And you will get a phone system that is advanced, reliable, flexible, simple, cost effective—- and ready to install in hours!

- You do not need any equipment - - we host all of it from our world class data center.
- You work with one provider, rather than two or three—- mitigating finger pointing.
- You pay one flat fee, per user, per month… regardless of circumstance or location.
- You can look forward to seamless, timely, simple installation—- includes voice continuity.
- You experience fast, enjoyable help desk support, all included in one monthly cost [most businesses save up to 50% cost over traditional phone systems].

With more than 40 years of practical experience, Emerge IT Solutions partners with companies to deliver proven solutions that work. Emerge takes full advantage of industry best practices for software & hardware as a service [SaaS/HaaS] and applies it to our hosted VOIP solutions. We partner with companies to achieve business objectives and/or overcome business challenges with our technical expertise. Emerge has the deep knowledge, background, and experience which lends years of industry hosting experience and sets us apart from numerous providers jumping into the next new hot technology.


Should You Own Your Servers?
Microsoft Small Business Center
 
Technology buyers today have more choices than ever before. Hardware and software can be purchased, leased or rented. Software can be deployed "on-premise" or accessed "on demand" using cloud computing offerings, where you pay a monthly fee for software access. Each of these options has their place.

In spite of the trend toward cloud computing, many companies are still buying servers and software to run their business. In fact, most businesses will deploy one or more servers in-house for needs which are not effectively met by in-cloud services.

However, before you go out and buy your own servers, consider your options. A server purchase requires an upfront investment, but over the course of several years, you may meet your business objectives much more effectively by buying servers and software vs. using cloud or co-location (data center rented server space). When you use cloud computing, you're also usually limited to standard options, but many providers are now offering flexible services.

IS YOUR BEST OPTION TO OWN SERVERS? After you look at the functionality you require, be sure to take into consideration these hidden expenses of owning servers in-house so that you can create an apples-to-apples comparison for your technology decisions.

SERVER MAINTENANCE. No one has yet invented a "set it and forget it" server. Servers require regular updates and maintenance to keep up w/changes in technology and to respond to malware threats. The operating system and software applications running on the server also require numerous updates.

SERVER ADMINISTRATION. Who is going to run your updates and regularly perform maintenance on your servers? Here you have several options. You can hire an in-house administrator; you can hire an IT consultant; you can hire a managed service provider who will take care of all the routine work for a set monthly price. The option you choose should be based on your IT workload.

Read More


Just for Laughs
 

Quote for the Day
 

All things being equal, people will do
business with, and refer business to,
those people they know, like and trust

Bob Burg

 

Emerge IT Solutions, LLC.
1840 Airport Exchange Boulevard, Suite 110  |  Erlanger, KY 41018  |  (859) 746-1030